AXIS BANK
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services
As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing over-the-counter service to fulfill the needs of existing as well as potential customers. BROs are required to identify and handle sales opportunities, process customer transactions quickly & efficiently, and introduce customers to alternate channels wherever possible. BROs will be required to use their inter-personal skills to build business relationships with the potential customers
· Role/Function Branch:Branch Relationship Officer
· Department Branch Banking
· Location ECL241:Guwahati2 Cluster,
· Openings 1
· Experience 3 to 7 (Years)
· Skills Branch Relationship Officer
· Posted On 07-Jul-2021
Qualifications:
Optimal qualification for success on the job is:
· Graduation/ Post-Graduation from a recognized institute
Responsibilities
· Process transactions efficiently and accurately while maintaining high service standards
· Handle customer queries and provide appropriate solutions
· Engage with customers and generate revenue by promoting and cross-selling retail banking and third party products
· Manage relationships with mapped customers to increase the depth of existing relationships
· Achieve sales targets as assigned by the organization on a monthly basis
· Comply with KYC/SEBI rules, regulations, and legislation governing the bank
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
· Knowledge of banking regulations and norms
· Maintain a high level of knowledge of banking products and services
· Good communication (both verbal and written) skill in both English and the local language
· Ability to handle pressure and meet deadlines
· Good networking and relationship building skills