AXIS BANK

The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services

As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing over-the-counter service to fulfill the needs of existing as well as potential customers. BROs are required to identify and handle sales opportunities, process customer transactions quickly & efficiently, and introduce customers to alternate channels wherever possible. BROs will be required to use their inter-personal skills to build business relationships with the potential customers

·         Role/Function             Branch:Branch Relationship Officer

·         Department                 Branch Banking

·         Location                      ECL241:Guwahati2 Cluster,

·         Openings                      1

·         Experience                 3 to 7 (Years)

·         Skills                           Branch Relationship Officer

·         Posted On                  07-Jul-2021

Qualifications:

Optimal qualification for success on the job is:

·         Graduation/ Post-Graduation from a recognized institute

Responsibilities

·         Process transactions efficiently and accurately while maintaining high service standards

·         Handle customer queries and provide appropriate solutions

·         Engage with customers and generate revenue by promoting and cross-selling retail banking and third party products

·         Manage relationships with mapped customers to increase the depth of existing relationships

·         Achieve sales targets as assigned by the organization on a monthly basis

·         Comply with KYC/SEBI rules, regulations, and legislation governing the bank

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

·         Knowledge of banking regulations and norms

·         Maintain a high level of knowledge of banking products and services

·         Good communication (both verbal and written) skill in both English and the local   language

·         Ability to handle pressure and meet deadlines

·         Good networking and relationship building skills

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